Terms of Service

    Last updated: July 16, 2026

    1. Agreement

    These Terms of Service ("Terms") govern your use of the Adsidian platform at adsidian.ai, including the Prism tracking service ("Services"). By creating an account or using the Services, you agree to these Terms on behalf of yourself and, where applicable, the agency or company you represent.

    2. The Services

    Adsidian provides advertising campaign management (Meta, Google Ads, LinkedIn), AI-assisted strategy and creative generation, CRM integration, and first-party conversion tracking (Prism). Ad platforms and CRMs you connect are governed by their own terms; you are responsible for your accounts with those providers and for the permissions you grant us to act on them.

    3. Accounts

    You must provide accurate information, keep your credentials confidential, and notify us of any unauthorized use. You are responsible for activity under your account, including activity by team members you invite.

    4. Customer Data and Privacy

    You retain all rights to the data you or your clients submit to the Services ("Customer Data"). We process Customer Data as your service provider / processor as described in our Privacy Policy and Data Processing Agreement. You are responsible for: (a) having a lawful basis to collect and share the data you route through the Services, including CRM contacts and website-visitor data; (b) providing all legally-required notices and obtaining all legally-required consents on websites where you deploy Prism; and (c) configuring the consent and retention controls we provide appropriately for your jurisdictions.

    5. Acceptable Use

    • No unlawful, deceptive, or discriminatory advertising.
    • No collection of data from children or from websites directed at children.
    • No sensitive-category data (health, financial account, government ID) through Prism identifiers.
    • No attempts to probe, disrupt, or circumvent security or rate limits.
    • No reselling or white-labeling the Services except as expressly agreed.

    6. AI Features

    AI-generated strategies, copy, and creatives are produced by machine-learning models and may be inaccurate. You are responsible for reviewing AI output before acting on it or publishing it, including approving campaign changes the assistant proposes. AI features are provided through third-party model providers listed in our Privacy Policy.

    7. Fees

    Paid plans are billed through Stripe on the schedule shown at purchase. Fees are non-refundable except where required by law. We may change pricing with at least 30 days' notice, effective at your next renewal.

    8. Intellectual Property

    We retain all rights in the Services. You receive a limited, non-exclusive, non-transferable license to use them for your business during your subscription. Feedback you provide may be used to improve the Services.

    9. Disclaimers

    THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT ADVERTISING RESULTS, UNINTERRUPTED AVAILABILITY, OR THAT AD PLATFORMS WILL ACCEPT OR MAINTAIN ANY CAMPAIGN. TRACKING AND ATTRIBUTION DATA ARE ESTIMATES SUBJECT TO PLATFORM AND BROWSER LIMITATIONS.

    10. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, AND OUR AGGREGATE LIABILITY ARISING FROM THE SERVICES IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM. AD SPEND PLACED THROUGH CONNECTED PLATFORMS IS YOUR RESPONSIBILITY.

    11. Termination

    You may cancel at any time from your account settings; your data is handled per the retention schedule in the Privacy Policy. We may suspend or terminate accounts that violate these Terms, with notice where practicable.

    12. General

    These Terms are governed by the laws of the jurisdiction in which Adsidian is organized, without regard to conflict-of-law rules. If any provision is unenforceable, the remainder stays in effect. We may update these Terms with notice; continued use after the effective date constitutes acceptance. Questions: [email protected]